Booking methods, payment, cancellation and penalties
Reservation
Reservations are only accepted and confirmed through our reservation system.
If you need further information you can contact us at: tel/fax: +35955022235 or at villalist@mail.bg
Booking Policy:
Reservations must be guaranteed with a deposit of 50% of the total amount of the accommodation. Pre-payment must be made no later than 7 days after receipt of booking confirmation request from the hotel or a minimum of 14 days prior to arrival date.
The balance of the reservation is payable at Reception on the day of check-in.
Payment
Cash
By bank transfer to our bank account (bank charges are borne by the client) – UBB AD BIC(SWIFT): UBBSBGSF (EUR): BG65UBBS81551486451310 Beneficiary: INI EOO
By credit or debit card (MasterCard; Visa; Maestro; Visa Electron)
Cancellations and penalties:
Cancellations of prepaid reservations must be made in writing. The effective date of the cancellation is the date on which the written notification is received by the hotel.
The guest may cancel the reservation free of charge up to 7 days prior to arrival. The deposit amount is refundable after deduction of bank charges.
In case of cancellation within 7 days prior to arrival or in case of no-show of the guest, the reservation deposit is non-refundable.
In case of shortening the stay of an already booked reservation, reservation payments are non-refundable.
Hotel bank accounts:
EUR UBB BIC:UBBSBGSF IBAN: BG65UBBS81551486451310
-10%
Book by 31.05.2026 for stays between 13.05.2026 and 15.10.2026. and received 10%